Making a Purchase

Only persons 18 years old or over can purchase weapons from The Knights Vault. By concluding a transaction on this site and confirming you have read the Terms and Conditions you are deemed to have confirmed:

You are 18 or over

The card holder details and delivery address are both yours at the time of purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. If you wish to change the quantities in your cart then click ‘View Cart’, change the quantity and click ‘Update’ prior to check out.

We accept credit & debit cards in the form of Visa, MasterCard, Switch, Maestro, Delta, Paypal and electron through Paypal or Stripe.

When confirmation of the order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Guarantee

We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Tax Charges

For orders made from the UK or the European Union, vat will be charges at the current UK rate of 20%.

Credit Card Security

The security of your information, transactions, and money is the core of our business and our top priority. PayPa & Stripe have been chosen due to their outstanding reputation.

PayPal automatically encrypt your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to their site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher.

Once your information reaches Paypal, it resides on a server that is heavily guarded both physically and electronically. Their servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorised computers.

Privacy Policy

The Knights Vault does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

All your credit card and personal information is encrypted and held on a secure SSL (Secure Socket Layer) server. This protects data during transit, in particular the credit card information, from being intercepted and misused by hackers.

We will not trade or sell any customer details and if we do allow a third party access to your contact details, it will be to reputable companies used to process your order only and after careful screening. (i.e. Parcel Force) for delivery and PayPal for online transactions.) None of these companies will be outside of the European Union. Personal Data Collected from the Customer will only be used to enable us to confirm and execute transactions and for the means of mail order and order tracking.

Your personal phone number will be passed on to Parcel Force in order to aid deliveries.
We may contact you in correspondence in order to fulfil your order successfully and for the means of providing after-care customer service.

Your Rights

You can ask us to update or remove your personal information by emailing info@theknightsvault.com  or by writing to us at our customer services address below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service or after sale obligations. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us, enclosing a cheque for £10 payable to The Knights Vault.

We do not send unsolicited marketing emails to personal email addresses (Spam). You can opt in or out of any newsletters during sign up to the website and you are given the option to sign out of receiving marketing emails at the bottom of every newsletter.

The sole purpose of the site is to enable people to make purchases of products from The Knights Vault. Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. Colin Hope is Data Contoller for The Knights Vault.